Frequently asked questions

DBSS Group brings together six business units: trading and supply, transport and logistics, mining services, technical services and maintenance, construction and civil engineering, and a car centre (washing, tyres, servicing). One company can handle all your needs, with a single point of contact.

Our head office is in Yattaya Fossidet (Sonfonia), Conakry. We work throughout Guinea, including mining and industrial sites, and we organise international sourcing according to our clients' needs.

Every job follows a written method: signed work and inspection sheets, tracked response times, performance indicators and regular reports to the client. Our teams apply safety rules (PPE, lock-out, work permits) and we analyse every breakdown to prevent it from happening again.

Yes. We start by understanding your needs (discussion, site visit if necessary), then we send you a detailed, priced proposal tailored to your business, budget and timeline.

Through the contact or quote request form on this website, by phone or WhatsApp on +224 621 036 570, or by e-mail at contact@dbss-group.com. Our opening hours are shown at the bottom of every page.

Fill in the "Request a quote" form: choose the business unit, describe your needs and attach any documents (specifications, photos, drawings). We then send you a pro forma invoice, which serves as the quote.

No, no payment is requested on the website. Once you approve the pro forma, DBSS Group contacts you to agree on payment terms and gives you an invoice and a receipt.

Your request is sent immediately to the team of the business unit concerned, who will get back to you as soon as possible, usually within 48 working hours. For an emergency, call us directly.

Online, under Car centre › Book an appointment: choose the service, the day and the time. The centre confirms your booking. You can also call us.

Yes. In addition to washing at the centre, our mobile team comes to your home, office or vehicle yard. Washing is available per visit or by subscription.

Each plan includes a number of washes per month, at the centre or at your location. Plans and prices are shown under Subscriptions; send your request online and we will contact you to activate it.

Yes. Browse the tyres and rims catalogue on the website and ask for price or availability. We also handle fitting, balancing and wheel alignment checks.

The loyalty card is free: each visit is recorded and gives you the benefits listed under Loyalty. You can follow your card online.

Yes. For fleets, we offer contracts covering washing, tyres, preventive maintenance and repairs, with each vehicle tracked in the business client area.

Building electrics, air conditioning, generators, plumbing and sanitary facilities, CCTV, sound systems and gym equipment, for both preventive maintenance and repairs.

We visit your site and list the equipment, then send you a technical proposal: preventive maintenance schedule, response times by severity, tracked indicators and reports. A team can be dedicated to your site.

QR code posters are placed on your site: just scan with a phone, choose the problem and send, with no app or account. A tracking number is given immediately and the team is alerted. For an emergency, call the number shown on the poster.

A weekly report (activity and major incidents) and a monthly report (preventive and corrective maintenance, indicators, recommendations), plus the signed inspection sheets. Everything is also available in the business client area.

Industrial supplies, equipment, spare parts, consumables and materials for businesses, sourced locally or imported as needed. Send us your list and we will send you a pro forma.

Yes. We find the supplier, place the order and organise transport to you, keeping you informed at every step.

Transport of goods and equipment, logistics organisation and site supply, including industrial and mining sites. Tell us the load, route and dates and we will propose a priced solution.

Supply of equipment and consumables, maintenance, transport and logistics, and operational support, in line with each site's safety and environmental rules.

Construction, renovation, fit-out and civil engineering works. We study your project, send a detailed quote and manage the site through to handover.

It is your online area if your company is under contract with DBSS Group: tracked vehicles or equipment, visit schedule, reports, documents (pro forma, invoices, contract) and reported issues, available at any time.

Your access is created by DBSS Group when the contract is signed and sent to you by e-mail. To log in, enter your e-mail address: you receive a login code, with no password to remember.

See our vacancies under Careers and apply online with your CV. You can also send an unsolicited application.

Fill in the form under Suppliers (business, products or services, references). Your file is reviewed and we will contact you if your offer matches our needs.